Dear Novell Customers and Partners,

This note is to inform you that Novell will not be holding its annual BrainShare conference in Salt Lake City, Utah that was scheduled for March 2009.

As many of you know, Novell has held BrainShare for more than 20 years, and it is a tradition we are proud of. I also know that our customers and partners always look forward to this conference. Despite this, many of you have indicated that because of the current economic climate, you are under increasing pressure to reduce travel and other controllable expenses and are hesitant to commit to attending our BrainShare 2009 conference. BrainShare exists for only one reason: to educate and enable our customers and partners around our technology. Let me be clear, though: just because we are not holding the in-person BrainShare conference, does not mean that we will not provide the important information and training you are counting on.

Over the coming months, we will continue to focus on building the high-quality training and enablement offerings you have come to expect from us. We will do this through online classes, virtual conferences and local tours. These new approaches will allow everyone to participate in our education and training—without incurring the high cost of travel that, at least for now, is an issue for many of you.

We understand the cost constraints you are facing in the current economic environment and we will continue to commit ourselves to making sure we deliver the information, training and other deliverables you need. We will be providing all this in a way that allows you to avoid the short-term travel expense of the traditional, in-person BrainShare conference in Salt Lake City. We will announce the specific schedule of events and any online, "on-demand" activities in January.

Thank you for your continued support and confidence.

John Dragoon
Senior Vice President and Chief Marketing Officer